On March 10, 2015, work.shop CEO, Michael Greeby, instructed Managing The Tenant Coordination Process class with Ben Wood, Vice President of The Greeby Companies, Inc., at the International Council of Shopping Center’s (ICSC) University of Shopping Centers at Penn’s Wharton School in Philadelphia. More than 20 industry professionals came from across the country to attend this special 3 hour course. Nine key topics were covered including, the basics of retail and development, the job and its requirements, the lease and its many important provisions and how to properly set up and use systems and tracking to accelerate the process.

Michael and Ben’s spirited and energized presentation style had them “passing the mic” back and forth while also incorporating real world exercises and hands-on learning by the attendees. “The retail delivery process has two main goals: to deliver promises and get tenants open” said Michael. “The course breaks down the complicated process and explains exactly how to accomplish these goals. I look forward to the opportunity to teach again.”